Delta Air Lines names Amala Duggirala chief digital & technology officer as CIO retires

Rahul Samant, E.V.P. and Chief Information Officer
Rahul Samant, E.V.P. and Chief Information Officer - Delta Air Lines
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Delta Air Lines has announced the upcoming retirement of Rahul Samant, Executive Vice President and Chief Information Officer, after a decade with the company. Samant will leave his position effective March 1, following ten years leading technology initiatives at Delta.

In a memo to employees, CEO Ed Bastian said, “After a decade leading our technology transformation as E.V.P. and Chief Information Officer, Rahul Samant informed me a few months ago of his plans to retire from Delta, effective March 1.”

During his tenure, Samant was responsible for strengthening Delta’s IT services and building a culture focused on innovation. He played a key role in enhancing the reliability of Delta’s technology infrastructure and advancing data analytics capabilities for both customers and frontline staff. Among his achievements were migrating company systems to the cloud, developing a new data center, creating an information security team, and starting Delta’s artificial intelligence program.

Bastian noted Samant’s efforts to maintain the airline’s people-centered culture: “Most importantly, Rahul always strived to elevate and foster Delta’s unique people-focused culture. Thanks to his service, Delta today is a global leader in technology and innovation and is well-positioned for the years ahead.”

Following Samant’s departure, Amala Duggirala will join Delta as Chief Digital & Technology Officer. She previously served as E.V.P. and CIO at USAA and has experience leading digital transformations at other major organizations.

“Amala shares Delta’s core values of always putting people first, understanding that the true value of innovation comes from empowering our people,” Bastian stated. Duggirala will relocate to Atlanta with her family and begin her new role on January 12.

She will report directly to Bastian as part of the Delta Leadership Committee. Eric Phillips, Senior Vice President and Chief Digital Officer, will report to Duggirala under this new structure combining digital products with enterprise technology functions.

Delta Air Lines operates as a major global carrier headquartered in Atlanta, Georgia. The company connects more than 350 destinations worldwide through scheduled passenger and cargo flights using a diverse fleet from manufacturers such as Airbus and Boeing. As outlined on its official website, Delta emphasizes secure air travel linking millions of customers across continents.

Bastian concluded by thanking Samant for his contributions over the past decade and welcoming Duggirala: “Please join me in thanking Rahul for his decade of service to Delta, and in welcoming Amala to the team. As we begin our next century of flight together, I’m confident that our best years lie ahead, thanks to our deep bench of leadership talent and – most important of all – the skill and dedication of our 100,000 people worldwide.”



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